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Privacy Policy

This Privacy Policy sets out how Alaco Limited (Company number 04369101), with registered office at 73 Cornhill, London, EC3V 3QQ, its subsidiaries and affiliates (further collectively referred to as “Alaco”, “us”, “our” and “we”) collects, stores, uses and otherwise processes the Personal Data (as defined below) of our online visitors and other individuals (each also referred to as “User”, “you” or “your”).

What information is collected?

We may collect information about you in our capacity as ‘data controller’ if you use our website, webpage or online features (further collectively referred to as, the “Website”) or contact us by e-mail, telephone or post or visit our offices.

The information may include personal identifying information such as your name, job title, e-mail address, employer details, phone number, place of work, cookie data and other personal data (further collectively referred to as “Personal Data”).

A ‘data controller’ is the person who determines what Personal Data is collected, for what purposes and how, whereas, a ‘data processor’ is a person processing Personal Data on behalf of, and in accordance with the instructions of, the data controller.

Information held as data processor

As part of our business we compile due diligence reports on behalf of our clients relating to companies and/or people who our clients wish to engage with in the course of their business (collectively, the “subject matter” of reports). In such cases, we will act as data processor in relation to your Personal Data and our clients will act as data controllers. Our clients will establish a legal basis for the processing of your Personal Data, such as your consent or another legal basis.

In combination with other information, the reports will help our clients make informed decisions about engaging with certain individuals and companies. Each report may contain information relating to its subject matter, such as names, addresses and corporate records, including ownership structure and directorships, bankruptcy, litigation and other public records, information available from social media, newspapers and other publications, images, and information from interviews and opinions discussing the reputation of the subject matter of our reports. Some reports may include sensitive Personal Data, such as information about criminal convictions, health or other sensitive Personal Data.

Purposes for which we process Personal Data

Alaco will only process your Personal Data, in accordance with applicable law, for the following purposes:

• responding to your queries;
• handling any job application that you may make to us;
• enabling our suppliers and service providers to carry out certain functions on our behalf, including verification, technical, logistical or other functions;
• sending you personalised marketing communications, subject to your right to opt-out;
• ensuring the security of our business, preventing or detecting fraud or abuses of our Website;
• developing and improving our products and services, for example, by reviewing visits to our Website and its various subpages to ascertain demand for specific content;
• to comply with the instructions of our clients who are data controllers in relation to Personal Data which we process on their behalf as data processor; and
• to comply with applicable law, for example in response to a request from a court or regulatory body, where such request is made in accordance with the law.

Your consent will typically be the legal basis for the processing your Personal Data for the purposes described above. However, we may also rely on other legal grounds, for example where the processing is necessary:
• to fulfil a contract that we may have in place with you;
• to fulfil a contract that we have in place with our clients in their capacity as data controllers;
• for Alaco’s legitimate business interests; or
• for compliance with a legal obligation to which Alaco is subject.


If you do not want Alaco to send you e-mail or postal mail about our products and services, you can opt out by contacting Alaco by e-mail at enquiries@alacoltd.com.


A cookie is a piece of data sent to your browser and stored on your hard drive, mobile phone or other device, containing information about you as the User.

You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.  However, some of the services and features offered through Websites may not function properly if your cookies are disabled.

Cookies can be first party or third party cookies:

• First party cookies - cookies that the Website you are visiting places on your device.
• Third party cookies - cookies placed on your device through the Website but by third parties, such as, Google.

The cookies placed on our Website

We use the following cookies on our Website:

Strictly necessary cookies
These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have asked for cannot be provided.  Once you close your browser, the cookie is deactivated. You have the right to refuse our use of cookies containing information about you on your hard drive. The table below explains the cookies we use and why. These are first party cookies.

Performance cookies
These cookies collect information in an anonymous form about how our visitors use our Website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it and the approximate regions that they are visiting from. These are first and third party cookies, such as those listed below.

Cookie Name and Explanation
Google Analytics:


These cookies are used to build up information for the Analytics service run by Google. They allow us to run reports on how the Website is accessed, what pages are visited, and traffic sources to send visitors to the Website.  For further reading, please see Google Privacy Policy.

Content Management System:


These cookies are used to improve the user experience of the Website by building up anonymous data profiles that enable us to understand User journeys and behaviour across our Website.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Functionality cookies
These cookies allow the Website to remember choices you make (such as your User name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.  These are first party cookies.

Social Media cookies
These cookies allow you to connect with social media networks such as LinkedIn. These are persistent cookies which will be kept on your device until their expiration or earlier manual deletion.

We may combine information from these types of cookies and technologies with information about you from any other source.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

Cookie consent and opting out

When you arrive on our Website a pop-up message will appear informing you about cookies. In order to provide your consent, please click ‘Ok’. Following your response, this message will not appear again when you revisit.  If you, or another User of your device, wish to withdraw your consent at any time, you can do so by altering your browser settings otherwise we will assume that you are happy to receive cookies from our website. For more information please visit www.allaboutcookies.org and http://www.youronlinechoices.com/uk/.

Disclosure of your Personal Data

There are circumstances where we wish to disclose or are compelled to disclose your Personal Data to third parties. This will only take place in accordance with the applicable law and for the purposes listed above. These scenarios include disclosure:

• to our subsidiaries, branches or associated offices;
• to our outsourced service providers or suppliers to facilitate the provision of our services, for example, the disclosure to our data centre provider for the safe keeping of your Personal Data, webhosting provider through which your Personal Data may be collected;
• to third party service providers and consultants in order to protect the security or integrity of our business, including our databases and systems and for business continuity reasons;
• to another legal entity, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganisation, change of legal form, dissolution or similar event. In the case of a merger or sale, your Personal Data will be permanently transferred to a successor company;
• to public authorities where we are required by law to do so; and
• to any other third party where you have provided your consent.

International transfer of Personal Data

We may transfer your Personal Data to a third party in countries outside the country in which it was originally collected for further processing in accordance with the purposes set out above. In particular, your Personal Data may be transferred throughout the Alaco group and to our outsourced service providers located abroad.

In these circumstances we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organisation, contractual or other lawful means.  If you are located in the EEA, you may contact us for a copy of the safeguards which we have put in place to protect your Personal Data and privacy rights in these circumstances.

Retention of Personal Data

Your Personal Data will be retained for as long as is reasonably necessary for the purposes listed above or as required by applicable local law. Please contact us for further details of applicable retention periods.

We may keep an anonymised form of your Personal Data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.

Links to other sites

You should be aware that when you are on the Website, you could be directed to other sites that are beyond our control. We cannot guarantee that the privacy policies of these websites meet our standards. As always, we recommend reading the privacy policy of any new site you go to online.

Your rights in relation to your Personal Data

Individuals have numerous rights, including the right to access, rectify, erase, restrict or object to the processing of their Personal Data. For more information about your rights, please visit the website of the Information Commissioner’s Office.

If for any reason you wish to access, review, correct or delete the Personal Data that we have collected about you in our capacity as data controller, you may do so by emailing to enquiries@alaco.com. We will be happy to carry out your request providing that you are able to provide sufficient proof of your identity and comply with other requirements, such as paying a fee of £10 in relation to an access request.

Please note that this website is not intended for children under the age of 16.

Questions or complaints

If you have any questions, complaints, or comments about Alaco or this privacy policy, please contact Alaco’s Privacy Policy Administrator by sending an e-mail to enquiries@alaco.com, or by writing to: Privacy Policy Administrator, Alaco Ltd, 17 Connaught Place, London W2 2ES